Answers: Guests

How safe is my online payment?

Our online reservation forms are completely secure with industry standard encryption for internet communication. We proudly use Authorize.net for all our transactions and are fully PCI compliant.

What happens if I cancel?

The cancellation policy can be found on your confirmation as well as on the rental property's webpage. It is the guests' responsibility to read their confirmation and review the property policies.

How flexible are the occupancy limits?

Occupancy limits are set for a number of reasons: city ordinances, fire codes, insurance concerns, etc. Property owners have these limits for a reason and they simply can't bend those rules.

There's no calendar! When is the property available?

There are several reasons why we don't have an availability calendar for every single property - although we wish that was possible.

What is this property's address?

The exact address is listed on your reservation confirmation. Until that point in the process we give you the cross streets only.

I can't make a reservation, help!

You can make a reservation one of two ways:
1. Filling out our secure online reservation form
2. Calling us at the office: 1-800-684-2932

The reservation price change since I last checked?!

Most hotels and some B&B's base their rate on the time of year, date of stay (weekend vs. a weekday) and availability.

How do I use my gift certificate?

Good news! Your gift certificate can be used towards ANY of the properties listed on www.seattlebedandbreakfast.com. Simply choose and give us a call!

Are rates negotiable?

In most cases, yes. Especially if your stay dates are in the off season (October - April, excluding holidays).

Are a double bed and a full bed the same size?

Yes!

Mattress Sizes:

Twin--39 x 75 inches (or 99 x 190 cm)
X-Long Twin--39 x 80 inches (99 x 203 cm)
Full/Double--54 x 75 inches (137 x 190 cm)
Queen--60 x 80 inches (or 153 x 203 cm)

Why do I pay a booking fee?

The booking fee covers the time and effort that the Pacific Reservations staff puts completing your booking as well as the fee for charging your credit card (in most cases).

Can I stay only two nights in one of your B&B in Seattle?

Yes, all of our B&B rooms will take stays of 2 nights or more. One night stays, however, limited.

We'd like to install a remote locking system. Who do you trust?

There are a ton of remote locking businesses out there.

I have more questions about a property.

We have a friendly, local Seattlite staff ready to answer any questions you might have. There are three ways to contact us:
1. Use our online chat
2. Email us at [email protected]

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